Resolved -
We have confirmed that this incident had minimal impact on listener traffic. The disruption was limited to traffic traversing through Frankfurt before reaching SoundStack’s network. All services are now fully stable.
Aug 26, 00:47 UTC
Monitoring -
The issue has been identified as an incident with a network transport vendor within Frankfurt.
Network traffic is now returning to normal. We continue to monitor stability and will provide a final update shortly.
Aug 25, 22:45 UTC
Investigating -
We are investigating network instability issues affecting multiple sites. We will provide an update as soon as we have more information.
Thank you for your patience.
Aug 25, 22:21 UTC