All Systems Operational
Content Delivery
Operational
Live Streaming Delivery - US-EAST
Operational
Live Streaming Delivery - US-WEST
Operational
Live Streaming Delivery - US-CENTRAL
Operational
Live Streaming Delivery - EU
Operational
On-demand/Podcast Delivery - US-EAST
Operational
On-demand/Podcast Delivery - US-CENTRAL
Operational
On-demand/Podcast Delivery - US-WEST
Operational
On-demand/Podcast Delivery - EU
Operational
Advertising
Operational
Live Streaming Ad Delivery
Operational
On-demand/Podcast Ad Delivery
Operational
VAST Ad Delivery
Operational
Monetize
Operational
Live365
Operational
Live365 Streaming
Operational
Live365 Ad Delivery
Operational
Live365 Dashboard
Operational
Live365 Applications
Operational
Live365 APIs
Operational
Live365 Helpdesk
Operational
Live365 Reporting
Operational
Components & Services
Operational
Stream Dashboard
Operational
Stream APIs
Operational
Insights Dashboard
Operational
Insights APIs
Operational
Login Services
Operational
Windows Servers
Operational
Web Hosting Services
Operational
Billing Services
Operational
Transcoding
Operational
Podcast
Operational
Sites
Operational
SoundStack Website
Operational
SoundStack Helpdesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Stream, Stream Monitoring, and API System Maintenance Aug 11, 2026 07:00-09:00 UTC
As part of our ongoing infrastructure improvements, SoundStack will perform scheduled maintenance on the Stream (Console) platform to further enhance the reliability and performance of our infrastructure.
Maintenance Impact:
The Stream (Console) and API will be available in read-only mode. Users will be able to view data, but they cannot make updates or configuration changes.
Stream Monitoring will be temporarily unavailable.
The Stream API will support read operations only. Requests that modify data will not be processed while the system is in read-only mode.
Maintenance Window:
A 2-hour maintenance window has been scheduled. We expect the maintenance activities to be completed in less than one hour, with full functionality restored as soon as the work is finished.
We appreciate your patience and understanding as we complete these improvements. Thank you for your continued support as we work to enhance the SoundStack platform.
Posted on Jul 31, 2026 - 17:51 UTC
Maintenance Impact:
The Stream (Console) and API will be available in read-only mode. Users will be able to view data, but they cannot make updates or configuration changes.
Stream Monitoring will be temporarily unavailable.
The Stream API will support read operations only. Requests that modify data will not be processed while the system is in read-only mode.
Maintenance Window:
A 2-hour maintenance window has been scheduled. We expect the maintenance activities to be completed in less than one hour, with full functionality restored as soon as the work is finished.
We appreciate your patience and understanding as we complete these improvements. Thank you for your continued support as we work to enhance the SoundStack platform.
Posted on Jul 31, 2026 - 17:51 UTC
Scheduled Maintenance – Ingest Server Software Upgrade Aug 12, 2026 02:00-04:00 UTC
As part of SoundStack's ongoing infrastructure improvements, we will be upgrading the streaming software on the ingest-us-east-01.audiocdn.com ingest server during the scheduled maintenance window. Our engineering team will oversee the upgrade from start to finish to ensure a smooth and seamless process.
During the maintenance window, encoder connectivity to ingest-us-east-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-east-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:51 UTC
During the maintenance window, encoder connectivity to ingest-us-east-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-east-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:51 UTC
Scheduled Maintenance – Ingest Server Software Upgrade Aug 19, 2026 02:00-04:00 UTC
As part of SoundStack's ongoing infrastructure improvements, we will be upgrading the streaming software on the ingest-us-central-01.audiocdn.com ingest server during the scheduled maintenance window. Our engineering team will oversee the upgrade from start to finish to ensure a smooth and seamless process.
During the maintenance window, encoder connectivity to ingest-us-central-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-central-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:55 UTC
During the maintenance window, encoder connectivity to ingest-us-central-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-central-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:55 UTC