Monitoring - Network connectivity has remained stable following the earlier routing interruptions. Our investigation indicates that the issue was related to multiple upstream network events affecting select network paths.
Mitigations remain in place, and we are continuing to monitor network performance closely to ensure ongoing service stability.
Jul 29, 2026 - 19:58 UTC
Mitigations remain in place, and we are continuing to monitor network performance closely to ensure ongoing service stability.
Jul 29, 2026 - 19:58 UTC
Investigating - We’re currently seeing intermittent connectivity interruptions affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, and our built-in redundancy is helping to minimize customer impact. We’ll continue to monitor the situation and share updates as more information becomes available.
Jul 29, 2026 - 19:24 UTC
Jul 29, 2026 - 19:24 UTC
Content Delivery
Operational
Live Streaming Delivery - US-EAST
Operational
Live Streaming Delivery - US-WEST
Operational
Live Streaming Delivery - US-CENTRAL
Operational
Live Streaming Delivery - EU
Operational
On-demand/Podcast Delivery - US-EAST
Operational
On-demand/Podcast Delivery - US-CENTRAL
Operational
On-demand/Podcast Delivery - US-WEST
Operational
On-demand/Podcast Delivery - EU
Operational
Advertising
Operational
Live Streaming Ad Delivery
Operational
On-demand/Podcast Ad Delivery
Operational
VAST Ad Delivery
Operational
Monetize
Operational
Live365
Operational
Live365 Streaming
Operational
Live365 Ad Delivery
Operational
Live365 Dashboard
Operational
Live365 Applications
Operational
Live365 APIs
Operational
Live365 Helpdesk
Operational
Live365 Reporting
Operational
Components & Services
Operational
Stream Dashboard
Operational
Stream APIs
Operational
Insights Dashboard
Operational
Insights APIs
Operational
Login Services
Operational
Windows Servers
Operational
Web Hosting Services
Operational
Billing Services
Operational
Transcoding
Operational
Podcast
Operational
Sites
Operational
SoundStack Website
Operational
SoundStack Helpdesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Live365 Streaming Network Maintenance Jul 31, 2026 08:00-10:00 UTC
Our engineering team will perform scheduled maintenance on the Live365 Streaming Network to address an issue affecting some station transitions from AutoDJ to LiveDJ.
Impact:
Minimal. During the maintenance window, a small number of Live365 stations operating in LiveDJ, AutoDJ, Relay, or Scheduled Event modes may experience brief interruptions of less than 1 minute of silence for some listeners.
Posted on Jul 28, 2026 - 21:38 UTC
Impact:
Minimal. During the maintenance window, a small number of Live365 stations operating in LiveDJ, AutoDJ, Relay, or Scheduled Event modes may experience brief interruptions of less than 1 minute of silence for some listeners.
Posted on Jul 28, 2026 - 21:38 UTC
Scheduled Maintenance – Ingest Server Software Upgrade Aug 12, 2026 02:00-04:00 UTC
As part of SoundStack's ongoing infrastructure improvements, we will be upgrading the streaming software on the ingest-us-east-01.audiocdn.com ingest server during the scheduled maintenance window. Our engineering team will oversee the upgrade from start to finish to ensure a smooth and seamless process.
During the maintenance window, encoder connectivity to ingest-us-east-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-east-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:51 UTC
During the maintenance window, encoder connectivity to ingest-us-east-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-east-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:51 UTC
Scheduled Maintenance – Ingest Server Software Upgrade Aug 19, 2026 02:00-04:00 UTC
As part of SoundStack's ongoing infrastructure improvements, we will be upgrading the streaming software on the ingest-us-central-01.audiocdn.com ingest server during the scheduled maintenance window. Our engineering team will oversee the upgrade from start to finish to ensure a smooth and seamless process.
During the maintenance window, encoder connectivity to ingest-us-central-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-central-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:55 UTC
During the maintenance window, encoder connectivity to ingest-us-central-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.
Impact to Clients
Streams and encoders using ingest-us-central-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Posted on Jul 28, 2026 - 21:55 UTC