All Systems Operational

Uptime over the past 90 days. View historical uptime.
Content Delivery Operational
90 days ago
99.99 % uptime
Today
Live Streaming Delivery - US-EAST Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - US-WEST Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - US-CENTRAL Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - EU Operational
90 days ago
99.99 % uptime
Today
On-demand/Podcast Delivery - US-EAST Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - US-CENTRAL Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - US-WEST Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - EU Operational
90 days ago
100.0 % uptime
Today
Advertising Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
VAST Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Monetize Operational
90 days ago
100.0 % uptime
Today
Live365 Operational
90 days ago
99.99 % uptime
Today
Live365 Streaming Operational
90 days ago
99.99 % uptime
Today
Live365 Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Live365 Dashboard Operational
90 days ago
99.99 % uptime
Today
Live365 Applications Operational
90 days ago
100.0 % uptime
Today
Live365 APIs Operational
90 days ago
100.0 % uptime
Today
Live365 Helpdesk Operational
90 days ago
100.0 % uptime
Today
Live365 Reporting Operational
90 days ago
100.0 % uptime
Today
Components & Services Operational
90 days ago
100.0 % uptime
Today
Console Dashboard Operational
90 days ago
100.0 % uptime
Today
Console APIs Operational
90 days ago
100.0 % uptime
Today
Insights Dashboard Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Windows Servers Operational
90 days ago
100.0 % uptime
Today
Web Hosting Services Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
90 days ago
100.0 % uptime
Today
Transcoding Operational
90 days ago
100.0 % uptime
Today
Podcaster Operational
90 days ago
100.0 % uptime
Today
Sites Operational
90 days ago
100.0 % uptime
Today
SoundStack Website ? Operational
90 days ago
100.0 % uptime
Today
SoundStack Helpdesk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Investigating Potential Service Degradation
Resolved - This incident has been resolved.
Nov 18, 17:54 UTC
Investigating - We are currently investigating reports of intermittent issues with multiple services. This is potentially linked to a major ongoing incident at Cloudflare, one of our infrastructure partners.

Cloudflare has reported an "internal service degradation" and is working to restore service. We are monitoring our systems closely and will provide an update as soon as we have more information.
Nov 18, 14:24 UTC
Nov 17, 2025
Internet Connectivity Instability
Resolved - This incident has been resolved.
Nov 17, 15:51 UTC
Monitoring - We are currently observing ongoing Internet connectivity instability with one of our upstream providers. As a preventive measure, we have rerouted traffic to minimize any impact and continue to monitor the connectivity closely.
Nov 15, 14:22 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
Nov 14, 2025
Internet Connectivity Instability
Resolved - This incident has been resolved.
Nov 14, 23:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:46 UTC
Investigating - We’re currently seeing intermittent connectivity instability affecting a portion of SoundStack services. Our team is actively routing around an issue with one of our upstream providers, and our built-in redundancy is helping to minimize impact. We’ll continue to monitor closely and share updates as soon as we have more information.
Nov 14, 16:02 UTC
EU-CENTRAL: Ingest Service
Resolved - This incident has been resolved.
Nov 14, 16:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 10:25 UTC
Investigating - SoundStack is currently investigating a disruption to our Live Streaming Ingest service in the EU-CENTRAL region. Further updates will be provided as they become available.
Nov 14, 09:44 UTC
Nov 13, 2025
Login Service Intermittent Availability
Resolved - This incident has been resolved.
Nov 13, 21:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 19:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 18:35 UTC
Investigating - We are currently investigating an issue causing intermittent unavailability of the Login service. Our engineering team is actively looking into the cause. More updates will be provided as they become available.
Nov 13, 18:01 UTC
Nov 12, 2025
Brief Connectivity Disruption – US-Central
Resolved - This incident has been resolved.
Nov 12, 20:59 UTC
Monitoring - Our engineering team identified and mitigated the issue that caused temporary service instability. Performance has returned to normal, and we continue to monitor the environment to ensure ongoing stability.

Thank you for your patience as we work to maintain optimal service performance.
Nov 12, 19:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 19:24 UTC
Investigating - Our engineering team is currently investigating a network incident affecting one of our sites in the US-Central region. Some customers may experience intermittent connectivity issues or brief disruptions.
We are actively working to identify the root cause and will provide updates as more information becomes available.
Thank you for your patience and understanding.
Nov 12, 18:22 UTC
Live365 Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - Our Engineering Team will be performing scheduled maintenance on the Live365 Dashboard to improve platform stability and optimize overall performance.

Impact:
During this maintenance window:
Users may experience brief interruptions when performing actions within the Dashboard.
Stations operating in AutoDJ mode may experience short service interruptions.

Any disruptions are expected to be minimal, lasting only a few minutes within the 2-hour maintenance window.

We appreciate your patience and understanding as we continue to enhance the reliability and performance of the Live365 platform.
Nov 11, 14:09 UTC
Platform Infrastructure Migration - Insights
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:00 UTC
Scheduled - Our Engineering Team is performing a planned migration of the Analytics and Reporting Manager (Insights) system to a new data center.
This migration will take place in two phases to ensure a smooth transition and minimize potential disruption to users.

Impact:
Users may experience intermittent slowness or temporary unavailability during the migration window.

Thank you for your patience and understanding as we work to enhance the reliability and performance of our platform.
Nov 5, 19:27 UTC
Nov 11, 2025
Live365 Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Scheduled - Our Engineering Team will be performing scheduled maintenance on the Live365 Dashboard to enhance platform stability and overall performance.

Impact:
During this maintenance window:

Users may experience brief interruptions when performing actions within the Dashboard.
Stations running in AutoDJ mode may experience temporary interruptions.

Any disruptions are expected to last less than 5 minutes within the 2-hour maintenance window.

Thank you for your patience and understanding as we continue to improve the reliability and performance of our platform.
Nov 5, 16:47 UTC
Platform Infrastructure Migration - Insights
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 UTC
Scheduled - Our Engineering Team is performing a planned migration of the Analytics and Reporting Manager (Insights) system to a new data center.
This migration will take place in two phases to ensure a smooth transition and minimize potential disruption to users.

Impact:
Users may experience intermittent slowness or temporary unavailability during the migration window.

Thank you for your patience and understanding as we work to enhance the reliability and performance of our platform.
Nov 5, 19:26 UTC
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Platform Infrastructure Migration - Insights
Completed - The scheduled maintenance has been completed.
Nov 7, 04:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 03:00 UTC
Scheduled - Our engineering team is performing a planned migration of the Analytics and Reporting Manager (Insights) system to a new data center.
This transition will be completed in multiple phases to ensure a smooth process and minimize any potential disruption to our users.

Impact:
No service impact is expected, all systems will remain fully operational during the migration.

Thank you for your understanding and continued support as we enhance the reliability and performance of our platform.
Nov 3, 22:16 UTC
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