Monitoring accuracy has remained stable over the past 24 hours, and alerting is now functioning as expected.
Following the fixes implemented, we have not observed any further false positive alerts. As a result, this incident is now considered resolved, and normal monitoring operations have been fully restored.
We will continue to keep an eye on the system as part of our standard processes to ensure continued stability.
Thank you for your patience and understanding while we worked through this.
Posted Mar 26, 2026 - 19:31 UTC
Update
Update – Monitoring System
We have identified the issue causing increased false positive alerts in our monitoring system and are actively working toward a full resolution.
This issue is limited to monitoring accuracy and does not impact stream delivery or uptime.
As a temporary mitigation, we have disabled automated monitoring alerts to prevent unnecessary notifications. Customers will not receive alert emails while this is in place. No action is required on your end.
We are continuing to make progress and will restore alerting once accuracy has been fully resolved.
We will share further updates as work continues.
Posted Mar 25, 2026 - 17:45 UTC
Investigating
We’re currently experiencing an increase in false positive alerts from our stream monitoring systems. Our team is actively investigating the cause of these alerts and working to restore normal monitoring accuracy. We’ll continue to provide updates as more information becomes available.