Monetize Planned Upgrades and Migration
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 2026 - 19:55 UTC
Scheduled - We are performing planned upgrades and infrastructure migrations affecting Monetize over the coming weeks. During this work, reporting data may be temporarily delayed in the Monetize interface.

No data is expected to be lost during this process. Our team is actively supervising the migration and monitoring the service throughout the upgrade.

Should any issues arise during this work, we will provide updates here.
Aug 19, 2026 19:55 - Aug 31, 2026 21:55 UTC
Uptime over the past 90 days. View historical uptime.
Content Delivery Operational
90 days ago
99.99 % uptime
Today
Live Streaming Delivery - US-EAST Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - US-WEST Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - US-CENTRAL Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - EU Operational
90 days ago
99.99 % uptime
Today
On-demand/Podcast Delivery - US-EAST Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - US-CENTRAL Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - US-WEST Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Delivery - EU Operational
90 days ago
100.0 % uptime
Today
Advertising Under Maintenance
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-demand/Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
VAST Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Monetize Under Maintenance
90 days ago
100.0 % uptime
Today
Live365 Operational
90 days ago
100.0 % uptime
Today
Live365 Streaming Operational
90 days ago
100.0 % uptime
Today
Live365 Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Live365 Dashboard Operational
90 days ago
100.0 % uptime
Today
Live365 Applications Operational
90 days ago
100.0 % uptime
Today
Live365 APIs Operational
90 days ago
100.0 % uptime
Today
Live365 Helpdesk Operational
90 days ago
100.0 % uptime
Today
Live365 Reporting Operational
90 days ago
100.0 % uptime
Today
Components & Services Operational
90 days ago
100.0 % uptime
Today
Stream Dashboard Operational
90 days ago
100.0 % uptime
Today
Stream APIs Operational
90 days ago
100.0 % uptime
Today
Insights Dashboard Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Windows Servers Operational
90 days ago
100.0 % uptime
Today
Web Hosting Services Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
90 days ago
100.0 % uptime
Today
Transcoding Operational
90 days ago
100.0 % uptime
Today
Podcast Operational
90 days ago
100.0 % uptime
Today
Sites Operational
90 days ago
100.0 % uptime
Today
SoundStack Website Operational
90 days ago
100.0 % uptime
Today
SoundStack Helpdesk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Internet Connectivity Instability
Resolved - Following a period of continued monitoring, network connectivity remains stable, and all services are operating as expected. No additional impact related to this incident has been observed. We are considering this incident resolved and will continue to monitor network performance as part of our standard operations.
Aug 23, 20:24 UTC
Monitoring - Service connectivity has remained stable, with no further interruptions observed at this time. The earlier disruption appears to have been caused by upstream network events impacting certain traffic routes. Our team continues to monitor network conditions closely to confirm services remain stable.
Aug 23, 03:33 UTC
Investigating - We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, while built-in redundancy is helping minimize customer impact. We’re closely monitoring the situation and will provide additional updates as more information becomes available.
Aug 23, 02:33 UTC

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Scheduled Maintenance – Ingest Server Software Upgrade
Completed - The scheduled maintenance has been completed.
Aug 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:00 UTC
Scheduled - As part of SoundStack's ongoing infrastructure improvements, we will be upgrading the streaming software on the ingest-us-central-01.audiocdn.com ingest server during the scheduled maintenance window. Our engineering team will oversee the upgrade from start to finish to ensure a smooth and seamless process.

During the maintenance window, encoder connectivity to ingest-us-central-01.audiocdn.com will be temporarily interrupted while the upgrade is being performed.

Impact to Clients

Streams and encoders using ingest-us-central-01.audiocdn.com may experience up to 10 minutes of downtime for single-availability ingests during the maintenance window. Clients configured with redundant or highly available ingest endpoints are not expected to experience service interruption.
Jul 28, 21:55 UTC

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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