Identified - We are currently investigating an infrastructure-related issue affecting parts of the Accounts platform, which may cause intermittent disruptions or degraded performance for some users.
Our engineering team is actively working to stabilize the affected services and minimize impact. We’ll continue to share updates as more information becomes available.
May 27, 2026 - 09:34 UTC
Our engineering team is actively working to stabilize the affected services and minimize impact. We’ll continue to share updates as more information becomes available.
May 27, 2026 - 09:34 UTC
Content Delivery
Operational
Live Streaming Delivery - US-EAST
Operational
Live Streaming Delivery - US-WEST
Operational
Live Streaming Delivery - US-CENTRAL
Operational
Live Streaming Delivery - EU
Operational
On-demand/Podcast Delivery - US-EAST
Operational
On-demand/Podcast Delivery - US-CENTRAL
Operational
On-demand/Podcast Delivery - US-WEST
Operational
On-demand/Podcast Delivery - EU
Operational
Advertising
Operational
Live Streaming Ad Delivery
Operational
On-demand/Podcast Ad Delivery
Operational
VAST Ad Delivery
Operational
Monetize
Operational
Live365
Operational
Live365 Streaming
Operational
Live365 Ad Delivery
Operational
Live365 Dashboard
Operational
Live365 Applications
Operational
Live365 APIs
Operational
Live365 Helpdesk
Operational
Live365 Reporting
Operational
Components & Services
Degraded Performance
Stream Dashboard
Operational
Stream APIs
Operational
Insights Dashboard
Operational
Insights APIs
Operational
Login Services
Degraded Performance
Windows Servers
Operational
Web Hosting Services
Operational
Billing Services
Operational
Transcoding
Operational
Podcast
Operational
Sites
Operational
SoundStack Website
Operational
SoundStack Helpdesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Console (Stream) System and API Maintenance (Part 2 of 2) May 28, 2026 09:00-11:00 UTC
As part of our ongoing infrastructure improvements, SoundStack will be performing a scheduled upgrade to the databases supporting Console (Stream). This maintenance is part of a two-phase database upgrade process.
Impact to Users
During the maintenance window, clients may experience brief interruptions to Console availability, including API access. Any disruptions are expected to last only a few minutes.
Streaming services will not be affected by this maintenance.
We appreciate your patience and understanding as we continue to improve the reliability and performance of our platform.
Posted on May 22, 2026 - 17:56 UTC
Impact to Users
During the maintenance window, clients may experience brief interruptions to Console availability, including API access. Any disruptions are expected to last only a few minutes.
Streaming services will not be affected by this maintenance.
We appreciate your patience and understanding as we continue to improve the reliability and performance of our platform.
Posted on May 22, 2026 - 17:56 UTC