Monitoring - We identified an issue affecting the Analytics & Reporting Manager (Insights), where the Peak Listeners graph was not updating correctly and appeared static. A hotfix has now been deployed, restoring the data, as a result, the graph will now reflect accurate values moving forward. We will continue monitoring the situation to ensure stability. We appreciate your patience and understanding.
Mar 24, 2026 - 17:27 UTC
Our engineering team will perform scheduled maintenance on the Live365 Streaming Network.
Impact: Minimal. During the maintenance window, a small number of Live365 stations operating in LiveDJ, AutoDJ, Relay, or Scheduled Event modes may experience brief interruptions of less than 1 minute of silence for some listeners Posted on
Mar 24, 2026 - 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 UTC
Scheduled -
As part of our ongoing infrastructure improvements, SoundStack will be performing a scheduled upgrade to the databases supporting Console (Stream) and Podcaster (Podcast).
Impact to Users: During the maintenance window, clients may experience brief interruptions in Console and Podcaster availability, including API access, lasting a few seconds. Streaming and podcast delivery will not be affected by this maintenance.
We appreciate your patience and understanding as we continue to improve the reliability and performance of our platform.
Mar 10, 21:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 UTC
Scheduled -
Our engineering team will be performing maintenance to improve the Monetize dashboard and upgrade the underlying database.
During this time, the SoundStack Monetize dashboard may experience a brief interruption. The expected impact is minimal and should last less than 5 minutes.
We appreciate your patience while we complete these improvements.
Mar 11, 09:04 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:00 UTC
Scheduled -
Our engineering team will be performing maintenance to improve the Monetize dashboard and upgrade the underlying database.
During this time, the SoundStack Monetize dashboard may experience a brief interruption. The expected impact is minimal and should last less than 5 minutes.
We appreciate your patience while we complete these improvements.
Mar 9, 21:54 UTC
Resolved -
This incident has been resolved.
Mar 11, 03:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 10, 23:25 UTC
Investigating -
We are currently investigating an incident affecting network infrastructure in one of our Dallas data centers (DAL03). Our engineering team is actively working to identify the root cause and resolve the issue.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
Mar 10, 23:05 UTC