Update - Connectivity remains stable following the network traffic rerouting, and we have not observed any further issues. Our team will continue to monitor the situation closely to ensure services remain stable.
Sep 02, 2026 - 21:16 UTC
Update - We are continuing to monitor for any further issues.
Sep 02, 2026 - 14:18 UTC
Monitoring - We have rerouted affected network traffic and are seeing connectivity stabilize. Our team is continuing to monitor the situation closely to ensure services remain stable.
Sep 02, 2026 - 14:10 UTC
Investigating - We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, while built-in redundancy is helping minimize customer impact. We’re closely monitoring the situation and will provide additional updates as more information becomes available.
Sep 02, 2026 - 13:57 UTC
Completed -
The scheduled maintenance has been completed.
Aug 31, 21:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 19:55 UTC
Scheduled -
We are performing planned upgrades and infrastructure migrations affecting Monetize over the coming weeks. During this work, reporting data may be temporarily delayed in the Monetize interface.
No data is expected to be lost during this process. Our team is actively supervising the migration and monitoring the service throughout the upgrade.
Should any issues arise during this work, we will provide updates here.
Aug 19, 19:51 UTC
Resolved -
Following a period of continued monitoring, network connectivity remains stable, and all services are operating as expected. No additional impact related to this incident has been observed. We are considering this incident resolved and will continue to monitor network performance as part of our standard operations.
Aug 23, 20:24 UTC
Monitoring -
Service connectivity has remained stable, with no further interruptions observed at this time. The earlier disruption appears to have been caused by upstream network events impacting certain traffic routes. Our team continues to monitor network conditions closely to confirm services remain stable.
Aug 23, 03:33 UTC
Investigating -
We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, while built-in redundancy is helping minimize customer impact. We’re closely monitoring the situation and will provide additional updates as more information becomes available.
Aug 23, 02:33 UTC