Degraded Analytics Performance

Incident Report for SoundStack

Resolved

This incident has been resolved.

Posted Jun 17, 2025 - 17:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2025 - 15:32 UTC

Investigating

Our engineering team is actively investigating an issue that is leading to intermittent access disruptions on the Arm/Insights platform. We want to assure you that this incident does not affect any statistical data; only the ability to access the platform is impacted.
We are working diligently to identify the root cause and implement a fix as quickly as possible.

Posted Jun 17, 2025 - 14:42 UTC

This incident affected: Components & Services (Insights APIs) and Live365 (Live365 Reporting).