Degraded Analytics Performance

Incident Report for SoundStack

Resolved

The incident has been resolved. However, the tracklist data is still being processed and will soon populate the tracklist section of the Analytics & Reporting Manager. We will continue to monitor it.

Posted Mar 21, 2024 - 20:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2024 - 19:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 21, 2024 - 18:50 UTC

Investigating

We've detected an issue with the Analytics & Reporting Manager system, resulting in delayed tracklist statistics.
Our engineering team is actively investigating and expects to resolve it soon. We appreciate your patience!

Posted Mar 21, 2024 - 18:33 UTC

This incident affected: Components & Services (Insights Dashboard).