Live365 - Degraded Playback Performance
Incident Report for SoundStack
Resolved
This incident has been resolved.
Posted Jan 31, 2024 - 03:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2024 - 02:49 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 31, 2024 - 02:45 UTC
Investigating
We have verified reports indicating a current decline in performance for certain cloud-based and relay playback tools. This is causing a segment of users to experience issues with their streams.

Our engineering team has been notified and is actively investigating to ensure a swift resolution.
Posted Jan 31, 2024 - 02:05 UTC
This incident affected: Live365 (Live365 Streaming).
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