Degraded Analytics Performance

Incident Report for SoundStack

Resolved

This incident has been resolved.

Posted Jun 29, 2025 - 19:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2025 - 14:08 UTC

Investigating

Our engineering team is currently investigating an issue that is causing intermittent disruptions on the Arm/Insights platform. Please note that no statistical data is impacted by this incident—only platform access is affected. We are actively working to identify the root cause and implement a resolution.

Posted Jun 29, 2025 - 13:17 UTC

This incident affected: Components & Services (Insights Dashboard, Insights APIs) and Live365 (Live365 Reporting).