SoundStack and Live365 - Tickets portal view, search tickets Dashboard
Incident Report for SoundStack
Resolved
This incident has been resolved.
Posted Mar 28, 2024 - 15:21 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2024 - 15:17 UTC
Investigating
We've received reports regarding degraded performance on our vendor's help portals. Customers may experience difficulties with searching or loading ticket views and accessing the support dashboards. Rest assured, our team is fully engaged in resolving this incident.

Thank you for your understanding, and we appreciate your patience during this time. If you have any urgent concerns, please don't hesitate to reach out to us via email.
Posted Mar 28, 2024 - 14:05 UTC
This incident affected: Sites (SoundStack Helpdesk) and Live365 (Live365 Helpdesk).
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